Privacy Policy

Scope

This Privacy Policy explains how Voice AI Agent handles information on this public website, pricing flow, hosted checkout, analytics endpoints, and related support interactions.

The public website is not a clinical system of record, legal case-management system, emergency communications channel, or regulated-data intake portal. Do not submit protected health information, legal matter details, payment-card numbers, credentials, private keys, patient charts, or sensitive records through public forms or support email unless a separate written agreement expressly authorizes it.

Information we collect

We collect information reasonably needed to operate the site, measure funnel performance, prevent abuse, process checkout, and respond to support requests.

This may include page views, referral and UTM data, browser and device information, approximate location derived from network data, checkout metadata, selected plan, billing cycle, support emails, and information you intentionally provide.

When a customer later uses production call-handling services, call recordings, transcripts, summaries, appointment data, and caller contact details may be processed under the applicable service order, data-processing terms, business associate agreement, or other signed agreement when required.

How we use information

We use site analytics to understand which pages, plan choices, and checkout actions help visitors evaluate the service and complete purchase decisions.

We use checkout metadata to create payment sessions, confirm purchases, return users to the homepage, provide onboarding, prevent fraud, handle disputes, support accounting, and comply with legal obligations.

We use support communications to respond to requests, investigate problems, verify account status, and maintain records of commercial or legal notices.

Service providers

Cloudflare provides hosting, routing, security, DNS, analytics infrastructure, and edge execution. Creem provides hosted checkout and payment processing. Other providers may support telephony, speech, messaging, email, calendar, storage, and model workflows when production service is configured.

Payment details are handled by the payment provider. We do not ask users to send card numbers, passwords, API keys, patient charts, or confidential legal records by email or through this public website.

Third-party providers process information under their own terms and privacy practices. Do not proceed with checkout or external integrations unless you accept the applicable third-party terms.

Security and retention

We use reasonable administrative, technical, and organizational safeguards appropriate for a SaaS marketing, analytics, checkout, and support workflow.

No internet service can be guaranteed perfectly secure. You are responsible for avoiding the submission of secrets, regulated data, medical records, legal files, or confidential third-party information through channels not expressly approved for that purpose.

We retain information only as long as reasonably needed for the purposes described here, including service delivery, onboarding, support, tax, accounting, fraud prevention, security, dispute handling, legal compliance, and evidence preservation.

Your choices and rights

Depending on your location, you may have rights to request access, correction, deletion, portability, restriction, or objection regarding personal information we control.

California, US state privacy laws, GDPR-style laws, and other frameworks may provide additional rights when their thresholds and conditions apply. We will not discriminate against users for exercising applicable rights.

To make a privacy, deletion, or support request, email support@aigeamy.com. We may need to verify the request before acting on it, and some information may be retained when required or permitted for legal, security, fraud-prevention, accounting, or dispute reasons.

Children, changes, and contact

Voice AI Agent is intended for business users and is not directed to children under 13.

We may update this policy when the service, providers, laws, or operations change. The version posted on this page controls from the time it is published.

Questions about privacy, support, or data handling should be sent to support@aigeamy.com.